Free Phone 116

Knowledge Management



Quick Facts

  •  An average of 95,000 calls per month                                                
  •  3,000 calls per day
  •  Over 6 million calls have come through the 116 Free-phone since 1997
  •  The 116 Free can be called for Free from any network in Zimbabwe
  •  116 is a nationally recognized emergency number
  •  An average of 1600 cases documented through the 116 Helpline each month
  •  The highest percentage about 40% of the cases documented are Sexual Violence cases with over 60% of the victims being girls
  •  The greatest perpetrators of Child Abuse are known to the victim especially relatives (38%)




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0732116116 0716116116 Besides the calling number, a whatsapp platform is also available as an alternative r…
In everything we do, let us work to ensure we think of our children first, child protection is everyone's responsib…
Yearly we hold fundraising events and this year because of the COVID 19 outbreak we have had to put many of these e…
Spread the word. Always be mindful of the dangers online, play your part and let's protect our children online alwa…
There is always someone on the other side of the call. Call 116
Happy Mother’s Day to all the beautiful mothers ❤️ You are amazing, special and you deserve this day to be honored…
A huge thank you to our friends at SPAR for always going the extra mile in aid of Childline and the children of Zim…
Happy Independence Day Zimbabwe 🇿🇼 #ZimbabweAt40 #StayatHome #116
RT @ndvh: Isolation is one of the strongest tactics an abuser can use, so building a community around a #survivor can be really critical. S…

Contact Us

  • Head Office:
  • 6 Roscommon Rd, Eastlea, Harare
  • E-mail:
  • Free Phone: 116
  • Landline: +263 242 746 785