Free Phone 116

Where We Work

helping children wherever we can

Childline Zimbabwe has an established network of Drop-In Centres in all 10 provinces of Zimbabwe. We operate the 116 Freephone Helpline which is reachable from any phone on any network, anywhere in Zimbabwe. The Drop-in Centres operate normal working hours, from 8:30am till 4:30pm from Mondays to Fridays. The Drop-in Centres provide face-to-face counseling to children and community members who “walk-in” to the centre. The Drop-in Centres are child-friendly spaces where children of all ages are able to use the facilities of the centre to play and receive information, advice and counseling.

abt1

Child-friendly, confidential face-to-face counseling is offered to children and community members at the Childline Drop-in Centres. Childline operates 34 community-based Drop-in Centres across Zimbabwe to enable those children without access to a phone to access Childline’s confidential counseling and psychosocial support services (PSS). These centres are operated by qualified Social Workers or Counsellors and are supported by trained community volunteer counselors. In addition to counseling “walk-ins” the Drop-in Centre Social Worker and community volunteer counselors also conduct follow-up home visits in their local district on reports of child abuse and neglect reported to the national 116 Helpline or via the Free Postal Service and Social media platforms.

The Social Worker and community volunteer counselors then provide ongoing counseling to their child and family/ caregivers to ensure their healthy development into adulthood. This counseling often takes place where the child is, either at their home, school or another venue identified by the child and family as a safe counseling environment. Often Childline will provide this support over a long period of time, monitoring the progress of the child to ensure their future safety and appropriate care and therefore healthy development into adulthood.

abt1
  1. Harare Province
  2. Bulawayo Province
  3. Matebeleland North Province
  4. Matebeleland South Province
  5. Masvingo Province
  6. Manicaland Province
  7. Mashonaland East Province
  8. Mashonaland West Province
  9. Midlands Province
  10. Centenary
Harare Urban, Eastlea
31 Frank Johnson Avenue, Eastlea, Harare (Behind GMB Office)
This email address is being protected from spambots. You need JavaScript enabled to view it. | This email address is being protected from spambots. You need JavaScript enabled to view it.
Mbare
Stoddart Netball Complex, Pazarangu Street, Mbare
This email address is being protected from spambots. You need JavaScript enabled to view it.
Rotten Row Courts
Rotten Row Courts Building
This email address is being protected from spambots. You need JavaScript enabled to view it.
Bulawayo Urban
No 8 H.Chitepo Btwn Conaught & Masotsha Avenues
This email address is being protected from spambots. You need JavaScript enabled to view it. | This email address is being protected from spambots. You need JavaScript enabled to view it.
Telephone ==> (0292) 880052
Binga
Stand number 303
This email address is being protected from spambots. You need JavaScript enabled to view it.
Binga
Stand number 303
This email address is being protected from spambots. You need JavaScript enabled to view it.
Chiredzi
857 Crocodile Road
This email address is being protected from spambots. You need JavaScript enabled to view it.
Chipinge
857 Crocodile Road
This email address is being protected from spambots. You need JavaScript enabled to view it.
Mutare
Chikanga Phase 2 Youth Centre
This email address is being protected from spambots. You need JavaScript enabled to view it.
Tongogara Refugee Camp
Tongogara Refugee Camp
This email address is being protected from spambots. You need JavaScript enabled to view it.
Rusape (Makoni)
One Stop Shop, Rusape Town, Ministry Of Women Affairs, Development, Gender & Communication
This email address is being protected from spambots. You need JavaScript enabled to view it.
Mutoko
Childline Mutoko, DSS Complex, Opposite ZRP
This email address is being protected from spambots. You need JavaScript enabled to view it.
Chinhoyi
St. Peter’s Roman Catholic Church, Chitambo
This email address is being protected from spambots. You need JavaScript enabled to view it.
Gweru Urban
Gweru District Hospital, Lobengula Street
This email address is being protected from spambots. You need JavaScript enabled to view it.
Kwekwe Urban
Kwekwe High School, 3 Gaiker Road
This email address is being protected from spambots. You need JavaScript enabled to view it.
Centenary
St Albert’s Mission Hospital, Centenary
This email address is being protected from spambots. You need JavaScript enabled to view it.
RT @GPtoEndViolence: Thank you for all your important work on keeping children #SafeOnline!
RT @AusEmbZim: For 25 years @childlinezim has provided valuable counselling services to children across Zimbabwe through their free 116 pho…
@childlinezim @MusasaProject during training of influencers for the Uplift/Simudza project under @GoalZimbabwe with… https://t.co/jR6SRVp8fe
RT @DeafZimTrust: It's the 4th day of our week long celebrations, the "International Week of the Deaf" under the theme #BuildingInclusiveCo…
RT @GPtoEndViolence: “Sweden was the first country in the world that prohibited corporal punishment. Legislation can change attitudes.” 📢…
RT @GPtoEndViolence: 1 in 2 children experience violence every year. “Educations failed me. I was abused by my teacher. Ending violence a…
RT @EndViolenceLead: Great to see @HelleThorning_S, @GPtoEndViolence's Board Co-chair today in New York. Talked about several exciting op…
RT @GPtoEndViolence: “It takes a village to protect a child & help them succeed in school” @JoyPhumaphi_ of @GPtoEndViolence is speaking a…
RT @AWET_Apostolic: At a Child Protection Training organized by @AWET_Apostolic in #Mutasa District, the Behavior Change Facilitators team…
RT @FACTzim: @FACTzim is part of a 4-day workshop for the Review of the National Gender-Based Violence Strategy being held in Mutare. The w…

Live Chat

Contact Us

  • Head Office:
  • 31 Frank Johnson Ave, Eastlea, Harare
  • E-mail: 116@childline.org.zw
  • Free Phone: 116
  • Landline: +263 242 252000